WS Customer Service Solution
Das bieten wir Ihnen:
We are seeking an experienced Debt Recovery Officer (m/f/d) to take control of debt recovery processes. This is a newly created role and the ideal candidate will have experience working in a Debt Recovery environment dealing with a high volume of debtors.
You will be able to work from home 4 out of 5 days per week; once a week the team meets in the office
You will be required to write emails to debtors on a daily basis and occassionally deal with laywers or banks. Your role will involve contacting debtors and asking for payment, setting up payment plans, negotiating settlements. You will ensure that cases are progressed effectively and you will provide advice and guidance to colleagues if necessary.
Key Skills Required
· Excellent negotiation skills · Excellent communication skills, both written and verbal in DUTCH · Experience managing business and customer requirements to achieve mutually agreed resolutions · Great organisation skills · Experience in working towards targets · A great work ethic is a must!
Wir freuen uns Sie kennenzulernen! Ihr Kontakt: WS Customer Service Solution Herr Robert Kühnl Alt Moabit 96 B 10559 Berlin Telefon +49 30 43024324