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WS Customer Service Solution
25–50 Mitarbeiter
Standorte: 46
Human Resources Dienstleistungen
Das bieten wir Ihnen:
You will be responsible for interacting with consumers/customers (retailers, sales reps, breeders, clubs, veterinarians, etc.) to provide and process information in response to inquiries, concerns and requests about their products and services. If you find your skills match the qualifications we are seeking below, we invite you to apply for this position!
MEASURES OF SUCCESS
- Develop and maintain an extensive knowledge of company products and services.
- Effectively communicate with consumers via telephone, electronically or mail.
- Obtain and evaluate all relevant information to handle product or service inquires/concerns.
- Make appropriate decisions in regards to quality issues which may involve product reimbursement or replacement.
- Exhibit professionalism, patience, tact and good judgment at all times when responding to a consumers.
IDEAL CANDIDATE (m/f/d) ATTRIBUTES
- Knowledge of or interest in customer service principles and practices.
- Must have a working knowledge of Microsoft Office applications.
- Efficiently and accurately work with sales reps and consumers while utilizing a personal computer for a variety of communications.
- Empathic listener and persuasive speaker
- Fluent in Danish, Norwegian or Finnish
Wir freuen uns Sie kennenzulernen! Ihr Kontakt: WS Customer Service Solution Herr Robert Kühnl Alt Moabit 96 B 10559 Berlin Telefon +49 30 43024324